WORK ANYWHERE WHEN AND HOW YOU WANT
Use your existing IP phones, or rent them at affordable prices. You also can connect your desktops and smartphones to the service at no additional charge.
You can transfer your existing phone numbers or order new lines, choosing from local, toll-free, and vanity numbers suitable for your business. Desk phones you order arrive in days, fully configured and ready to go. As your business grows, you can easily add new users, groups, and phones.
FLEXIBLE MANAGEMENT
You can manage your entire phone system from your desktop computer or smart devices for all users across all office locations. It’s an integrated solution, all managed through the cloud. You have complete control, all using a familiar, user-friendly web interface with check boxes, dropdown menus, and fill-in text fields
It’s easy to add and change users, assign phones, manage extensions and groups anytime from anywhere in the world. No need to tie up your IT department or schedule a visit from an expensive contractor or a phone-company technician. Best of all, your users can manage most of their own settings from their own computers and smartphones. So, they take less of your time and resources.
Easily manage your web-based cloud phone system anytime, any place, and on any device.
MOBILE ENABLED PHONE SYSTEM
For most businesses today, BYOD (bring your own device) to work is here to stay. Employees don’t want to carry two phones, one for work and one for personal calls. However, integrating personal mobile devices into the corporate system is a challenge for management—and for security.
This is addressed via the mobile app, which fully integrates employee mobile devices into the company business phone system. Using the mobile app, employees can make business calls, check business voicemail, send and receive business faxes and text messages, and access the company directory. They can set up or join voice conferences and online meetings. And because they are using their business number, not their personal number, they maintain their business identity.
The Cloud also means an added level of security, a constant worry with mobile devices used in business. Because the mobile app streams everything to and from the cloud, data such as company numbers, call logs, voicemail, text messages, and faxes are not permanently stored on the user's phone. If a phone is lost or an employee leaves, simply disabling the account login ensures that no important company data can be accessed.
Omnichannel Customer Routing
Actionable call center analytics and reporting
Workforce Optimization & CRM Integration
Move seamlessly between social media, mobile care, web, video, live chat, email, and voice calls — giving your customers a better experience.
Workforce Optimization & CRM Integration
Actionable call center analytics and reporting
Workforce Optimization & CRM Integration
Cloud integration tools provide web connectors to other systems in your business to gain real-time and historic actionable insights
Actionable call center analytics and reporting
Actionable call center analytics and reporting
Actionable call center analytics and reporting
Improve contact center service and sales with real-time, historical reports, and in-depth customer surveys.
BENIFITS
MAXIMIZE UPTIME AND SAFEGUARD YOUR DATA
FLEXIBILITY AND EXTREMELY REDUCED SET UP TIME
MAXIMIZE UPTIME AND SAFEGUARD YOUR DATA
- Minimizes security vulnerabilities
- Tier 1 data centers providing multiple layers of geographical redundancy
- In the event of a power outage, inclement weather, or a major disaster in your area, your operations can continue without interruption. Employees can still fax, text, and host conferences calls and online meetings using their smartphones or tablets.
- Even if internet service is unavailable, the mobile app can use cellular voice and data networks.
- The same or better quality of service (QoS) using carrier-grade reliability at a fraction of the cost.
LOWER OVERALL COSTS AND INCREASE ROI
FLEXIBILITY AND EXTREMELY REDUCED SET UP TIME
MAXIMIZE UPTIME AND SAFEGUARD YOUR DATA
- Eliminating on-premise hardware reduces initial capex as well as the long term hidden costs of maintenance contracts and the additional costs associated with expansion.
- Spare the expense of specialized IT staff or outside vendors
- Avoid convoluted billing from multiple manufacturers. Receive one bill for all users, locations, and features. EVERYTHING is included in one low, monthly cost.
- Avoid lengthy, expensive, and tracking of maintenance contracts
FLEXIBILITY AND EXTREMELY REDUCED SET UP TIME
FLEXIBILITY AND EXTREMELY REDUCED SET UP TIME
FLEXIBILITY AND EXTREMELY REDUCED SET UP TIME
- You can transfer your existing phone numbers, get new numbers, add/remove/change locations, phone lines, and extensions and be up and running the same day.
- No need for hardware or wait for equipment to be shipped and installed before you can start working.
- Easy to use admin portal.
- Easily allow users to work from anywhere, anytime, with the devices of their choosing securely.
- Integrate personal mobile devices into the corporate system securely.